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Privacy Policy

Overview
Marcqa.com is strongly committed to respecting the privacy of all persons using our websites and mobile applications (“the Web Sites/Apps”) and the protection of any personally identifiable information which we may collect on our Websites/Apps and/ or use as part of our data collection process and/ or which you may choose to share with us in our stores or via telephone, email or otherwise (“the Other Channels”). Such personal information will be collected and/ or used in accordance with the terms and conditions of this Privacy Policy, which is part of and incorporated into the Terms of Use of the Web Site.

Your Express Consent to Collection and Use of Information
Cookies
As part of our normal data collection process on our Web Sites, the Web Site may deposit “cookies” in your device in order to identify you and/ or as a means of tracking the validity of sessions as well as enhancing your browsing experience. Cookies are small pieces of data that a website automatically sends to your computer, tablet or mobile phone while you are viewing the website.

We use two types of cookies on our website:

“Session” cookies, which are used to allow you to:
1-Carry information from one page of our website to another without having to re-enter information;

2-And access stored information when you are logged in to your online account.

“Persistent” cookies, which allow us to offer you tailored content on our website by helping us to remember:
1-Any personal information that you have provided on previous visits to our website;

2- The number of visits that you have made to our website; and

3- Your preferences.

Third parties are not able to identify customers using cookies.
We also reserve the right to use an outside advertising company to display ads on our Web Sites. These ads may also contain cookies. While we may use cookies in other parts of our Web sites, cookies received with banner ads or from other third-party sources may be collected by any such third-party companies, and we do not have direct access to or control over such processes. No cookies used by Marcqa are stored permanently on your device. All cookies are automatically removed from your device either when you close your browser or your session times out.

By using our Websites, you agree to the placing of cookies on your device. However, if you do not want to receive a cookie from our Website, you may set your browser to refuse cookies or to notify you when you receive a cookie (to find out how to do this, please consult your browser’s help section). If cookies aren’t enabled on your device, it may limit your enjoyment of the Web Site.

Protection of Personal Information Against Third-Party Access or Use
We store all Personal Information on a secure server and we seek to use procedures designed to protect Personal Information from accidental or unauthorized access, destruction, use, modification or disclosure. We will seek to ensure that your Personal Information is kept confidential and secure in accordance with this Privacy Policy, and that the appropriate technical and organizational measures to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access or other unlawful forms of processing are implemented. Although we will strive to take commercially reasonable security precautions regarding all Personal Information, visitors or users to the Web Sites/Apps acknowledge and agree that Marcqa does not control the transfer of information or data via the Web Sites/Apps or over any other electronic facilities or media.

Changes to Privacy Policy
Since we are constantly making changes and upgrades to our systems and services in order to better serve you, we anticipate updating this Privacy Policy from time-to-time. Therefore, we reserve the right to revise or alter the content of this Privacy Policy in any manner and at any time, without notice. Your subsequent and/ or continued use of the Web Sites/Apps and the other Channels following a posting of changes to the Privacy Policy will constitute your acceptance of such changes.


Third Party Web Sites
You may be able to access certain third-party websites through links on our Web Sites/Apps. We are not, however, responsible for any other websites, their respective privacy policies or other content nor how they treat information about their visitors or users. We strongly advise you to check their privacy policies to find out how they are treating your Personal Information.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

No Warranty
YOU UNDERSTAND THAT MARCQA DOES NOT PROVIDE ANY WARRANTY, GUARANTEE OR REPRESENTATION OF ANY KIND CONCERNING OUR ABILITY TO CONTROL, COLLECT, CORRECT, ACCESS, PROCESS, USE, STORE, PROTECT OR TRANSFER ANY PERSONAL INFORMATION OR CONCERNING THE EXISTENCE OR EFFECTIVENESS OF ANY SECURITY MEASURES UNDERTAKEN BY US. YOU AGREE THAT MARCQA WILL NOT BE LIABLE FOR ANY CLAIMS, LOSSES, OR DAMAGES OF ANY KIND WHATSOEVER WHICH MAY RESULT FROM THE ACCESS, DISCLOSURE, USE OR MODIFICATION BY ANY PARTY NOT AUTHORISED OR AUTHORISED BY US, OR THE INTRODUCTION OF VIRUSES, WORMS, OR OTHER HARMFUL ELEMENTS INTO THE SYSTEM AND THEIR POSSIBLE EFFECTS ON YOUR PERSONAL INFORMATION.

Limitation of Liability
IN NO EVENT WILL MARCQA , ITS AFFILIATES, PARTNERS, AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS OR INSURERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY COSTS, DAMAGES (INCLUDING ANY SPECIAL, INCIDENTAL, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES), OR LIABILITY OF ANY NATURE, ARISING OR RESULTING FROM THE COLLECTION, USE, TRANSFER, PROCESSING OR STORAGE OF PERSONAL INFORMATION OBTAINED BY US AND RESULTING FROM YOUR ACCESS TO AND USE OF THE WEB SITES/APPS OR COLLECTED VIA THE OTHER CHANNELS.

Governing Law; Jurisdiction
This Privacy Policy will be governed by the laws of the relevant country in which your Personal Information is first registered with Marcqa in Egypt.

PRIVACY NOTICE – Marcqa
Data privacy is very important for marcqa, and we want to be open and transparent about how we process your personal data.

We therefore have a policy that establishes how your personal data will be processed and protected.

Who is the controller of your personal data ?

The Egyptian company, Marcqa, is the controller of the personal data you submit to us, and it is responsible for your personal data under applicable data protection law.

Who has access to your personal data ?

Data that is forwarded to third parties is only used to provide you with the service mentioned above;

On what legal grounds may we process your personal data ?

We need to process your personal data to fulfill the service of Marcqa.

How long do we save your data ?

We will keep your personal data for 24 months or until the agreement with Marcqa is terminated.

Where do we store your data ?

The data that we collect from you is stored within Egypt but may also be transferred to and processed in a country outside of Egypt. Any such transfer of your personal data will be carried out in compliance with applicable laws.

Who can access your data ?

Your data may be shared within the Marcqa group . We never pass on to, sell to or swap your data with third parties outside the Marcqa group for marketing purposes.

Data that is forwarded to third parties is only used to provide you with our services. You will find categories of third parties under every specific process below.

What are the legal grounds for processing ?

For every specific process from personal data we collect from you, we will inform you about whether the provision of personal data is statutory or required to enter a contract, whether it is an obligation to provide the personal data and the possible consequences if you choose not to.

What are your rights ?

Right to access:

You have the right to request information about the personal data we hold about you at any time. You can contact Marcqa, and we will provide you with your personal data via email.

Right to portability:

Whenever Marcqa processes your personal data by automated means either based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification:

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

If you have an Marcqa account or are an Marcqa member, you can edit or delete your personal data in your account and on membership pages.

Right to erasure:

You have the right to erase any personal data processed by Marcqa at any time except for the following situations:

you have an ongoing matter with Customer Service

you have an open order which has not yet been shipped or partially shipped

you have an unsettled debt with Marcqa, regardless of the payment method

you are suspected of misusing or have misused our services within the past four years

your debt has been sold to a third part within the past three years or one year for deceased customers

your credit application has been rejected within the past three months

if you have made a purchase, we will keep the personal data linked to your transaction for bookkeeping purposes.

Your right to object to processing based on legitimate interest:

You have the right to object to processing of your personal data that is based on Marcqa’s legitimate interest. Marcqa will not continue to process the personal data unless we can demonstrate either legal claims or legitimate grounds for the process which overrides your interest and rights.

Your right to object to direct marketing:

You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out of direct marketing by the following means:

following the instructions in each marketing email
editing the settings of your Marcqa account
Right to restriction:

You have the right to request that Marcqa restrict the processing of your personal data under the following circumstances:

if you object to processing based Marcqa’s legitimate interest, Marcqa must restrict all processing of such data pending the verification of the legitimate interest.
if you have asserted that your personal data is incorrect, Marcqa must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you may oppose the erasure of personal data and instead request the restriction of the use of your personal data.
if Marcqa no longer needs the personal data, but you require the data to defend legal claims.
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